Shipping Policy🚚

At Eikee, we aim to provide fast, reliable, and transparent shipping for all orders.

Shipping Regions & Delivery Time 🌍

United States (Ships from U.S. Warehouse)
Processing time: 1–2 business days
Shipping time: 5–8 business days
Free Shipping ✅

North America (excluding USA), South America, Europe, Oceania & Asia (Ships from China Warehouse)
Processing time: 1–2 business days
Shipping time: 10–15 business days
Free Shipping ✅

Order Confirmation 📩

After placing your order, you will receive a confirmation email containing your order summary, including shipping and billing information for verification purposes.

Order Tracking 📦

Once your order has shipped, please allow 48–72 hours for tracking information to become available on the carrier’s website.

You can track your order via our Track Your Order page or through 17track.net.

Delivery Information ⏳

Delivery times may vary due to external factors, including but not limited to weather conditions, natural events, destination country regulations, customs clearance procedures, and carrier delays.

We appreciate your understanding in such cases.

Special Delivery Requests 📝

If you have any special delivery instructions, please leave a note at checkout.

We will do our best to accommodate your request. If you require assistance, please contact our support team.

Customs & Duties ⚖️

Import duties and taxes may apply upon arrival and are the responsibility of the recipient.

Customs policies vary by country. In case of customs-related issues, you may be required to cooperate with your local customs authorities.

If any supporting documents are required, please contact our customer service team.

Need Further Assistance 💬

For additional questions, please visit our FAQs page or contact our customer support team at support@eikeebricks.com.